In Australia, Crown wholly owns and operates two of Australia’s leading integrated resorts, Crown Melbourne Entertainment Complex and Crown Perth Entertainment Complex. Overseas, Crown also fully owns and operates Crown Aspinalls in London, one of the high-end licensed casinos in the West End entertainment district.
Crown’s development projects include the Crown Sydney Hotel Resort at Barangaroo on Sydney Harbour and the proposed One Queensbridge project in Melbourne.
Crown also has interests in various digital businesses, including Betfair Australasia (100%), DGN Games (85%) and Chill Gaming (50%), and holds equity interests in UK-based Aspers Group (50%) and Nobu (20%).
Crown’s Australian resorts remain the largest single-site private sector employers in their states, with approximately 18,000 people working at Crown Melbourne and Crown Perth in over 700 different roles.
The Crown Melbourne Entertainment Complex is Australia’s leading integrated resort, featuring luxury accommodation, award-winning dining, world-class gaming, conferencing, shopping and entertainment facilities. Crown Melbourne is also Australia’s largest casino and is a significant driver of tourism within Australia, particularly in Victoria.
Crown’s Australian resorts are consistently recognised for their commitment to their employees and best practice in promoting inclusion and diversity in the workplace. Crown Melbourne received the National Employer of the Year 2016 award from OCTEC Employment Services for its commitment to inclusive employment. In February 2014, Crown Melbourne was awarded the 2014 Casino / Integrated Resort of the Year at the prestigious International Gaming Awards (IGA) in London. Considered the definitive awards for outstanding performance in the industry worldwide, it recognised Crown Melbourne’s clear vision and innovative approach to attracting both Australian and international guests. Crown Melbourne has also won gold at the Victorian Tourism Awards 2013, 2014 and 2015 for Tourism Education and Training and received Hall of Fame status in 2015.
Crown Melbourne operates three hotels with approximately 1,600 guest rooms across Crown Towers (481 rooms, six-star luxury), Crown Metropol (658 rooms, premium five-star) and Crown Promenade (465 rooms, quality four-star). Crown Towers retained the prestigious Forbes Travel Guide Global 5 Star Award in 2018 and is the only hotel in Melbourne to achieve this status. Additional accolades include Best Club Lounge of the Year both with Qantas Business Travel Awards and TAA Victoria as well as Winner of TAA Victoria’s Front Office Employee of the Year and Best Environment and Energy Efficiency Practice. Crown Towers was also acknowledged in the 2018 Travel & Leisure World’s Best Awards Gold List as a Finalist for Best Australian Hotel.
Crown Melbourne is licensed to operate 2,628 gaming machines and 540 table games. The Crown Melbourne casino licence extends to 2050.
Other facilities at Crown Melbourne include: the Crown Conference Centre (7,350 square metres of conference and meeting facilities across three floors), banqueting facilities (including the Palladium’s 1,500-seat ballroom and The Palms’ 900-seat cabaret venue), a broad selection of many of Melbourne’s finest restaurants and bars and a retail precinct featuring prestigious designer brands and luxury retail outlets.
Crown Melbourne is Victoria’s largest single-site private sector employer with almost 12,000 people working on site.
Crown Perth is one of Western Australia’s largest tourist destinations, featuring three hotels, world-class convention and gaming facilities, restaurants and bars, a 2,300-seat theatre, and shopping and entertainment facilities.
In 2017, Crown Perth received the 2017 Employer of the Year award for Innovation at the atWork Australia awards. This follows Crown Perth being awarded the prestigious 2015 Australian Employer of the Year at the Australian Training Awards and the 2015 West Australian Employer of the Year award by the West Australian Government. Crown Perth was also awarded gold in the WA Tourism Awards for 2016, 2017 and 2018 for Tourism Education and Training.
Crown Perth operates three hotels with approximately 1,200 guest rooms across Crown Towers (500 rooms), Crown Metropol (397 rooms) and Crown Promenade (291). Crown Towers Perth, which opened in December 2016, features luxury hotel rooms and suites, villas, private gaming salons, restaurants, bars, luxury retail outlets, a resort pool and spa facilities. Crown Towers Perth was awarded Best Deluxe Accommodation Hotel and Best Accommodation Hotel Overall at the AHA 2018 Perth Airport WA Accommodation Awards for Excellence.
Crown Perth currently has approval to operate 2,500 electronic gaming machines and 350 table games. The casino licence extends for the life of the Burswood Property Trust (currently until 2060). Crown Perth is in the unique position of being the only venue in Western Australia to offer electronic gaming machines and table games.
Other facilities at Crown Perth include: the new 1,500-seat Crown Ballroom and 2,300-seat Crown Theatre Perth, along with world-class convention facilities and a premium selection of restaurants and bars, which are located across the resorts in addition to casual dining options.
Crown Perth is the largest single-site private sector employer in Western Australia with almost 6,000 people working on site.
Crown Aspinalls is one of the licensed high-end casinos in London’s prime West End entertainment district. Nestled in the heart of Mayfair, Crown Aspinalls offers members and guests an exciting and opulent world of international VIP gaming in an environment that only London can provide.
Crown Sydney, located at Barangaroo on the foreshore of Sydney Harbour, will be the city’s first six-star hotel and a landmark building with views of some of Australia’s most celebrated icons, the Sydney Harbour Bridge and Sydney Opera House.
Construction of Crown Sydney is progressing on schedule and the resort will include 349 hotel rooms and suites, luxury residences, signature restaurants, bars, luxury retail outlets, pool and spa facilities, conference rooms and VIP gaming facilities.
The Crown Sydney Residences, which will be situated above the Crown Sydney Hotel Resort, has launched a marketing suite and has received strong interest from both domestic and international buyers.
Almost all of the construction work is being undertaken by Australian businesses, creating hundreds of construction jobs and benefitting the New South Wales economy.
Crown Sydney remains on schedule for completion in the first half of calendar year 2021 and the total gross project cost is expected to be approximately $2.2 billion, with a net project cost of approximately $1.4 billion.
Proposed One Queensbridge Project
One Queensbridge, a joint venture with the Schiavello Group, is a proposed fourth hotel development to meet tourism demand at Crown Melbourne.
The proposed project was granted planning approval in February 2017 for a 388 room luxury six-star hotel and approximately 700 luxury apartments located on one of the last significant development sites adjacent to the Crown Melbourne complex.
The proposed project represents Crown’s continued investment in the Southbank arts and entertainment precinct and would be connected to the Crown Melbourne complex by a sculptural pedestrian bridge spanning Queensbridge Street.
The proposed project remains subject to financing.
Crown’s digital businesses include:
Betfair Australasia (100% owned) which provides access for Australian and New Zealand customers to the world’s leading betting exchange.
DGN Games (85% owned) which is a developer of online social games. DGN’s online social game titles include “Old Vegas Slots”, a classic 3-reel game, and “Lucky Time Slots”, a 5-reel game.
Chill Gaming (50% owned), a joint venture between Crown and New Gaming Pty Ltd, which is owned by the founders of Wymac Gaming Solutions. Chill Gaming will focus on innovation and developing new entertaining products.
Crown holds a 50% equity interest in the Aspers Group, which operates four regional casinos in the United Kingdom, in Newcastle, Stratford (London), Milton Keynes and Northampton (the latter in a joint venture with Kerzner UK Limited).
Crown holds a 20% interest in Nobu, one of the world's most recognised lifestyle hotel and restaurant brands. Nobu operates 15 owned restaurants in the US, London and Tokyo, 24 international licenced restaurants and manages eight Nobu hotels in Ibiza, Las Vegas, London, Malibu, Manila, Marbella, Miami Beach and Palo Alto. The other investors in Nobu are Nobu Matsuhisa, Robert De Niro and Meir Teper. The restaurant business has a pipeline of four new owned restaurants and ten new licensed restaurants. The managed hotels business has a pipeline of seven new hotel openings, which include Atlanta, Chicago, Los Cabos, Riyadh, Toronto, Barcelona and Sao Paulo.